FAQs

How long does a custom order take?

Most custom pieces take 1–3 weeks to complete, depending on complexity. We’ll give you a timeline when you order.

Can I use my own seashell or shark tooth?


Yes! If you have a special piece, you’d like us to work with, we can often incorporate it into your design.

How do I place a custom order?


Simply click the button below and fill out our request form with your idea—we’ll get back to you to confirm details and pricing.

1. Are all of your pieces handmade?

Yes! Every item is carefully handcrafted with love using authentic seashells, shark teeth, and other coastal treasures. No two pieces are ever exactly alike, making your jewelry truly one-of-a-kind.

2. Where do you source your shells and shark teeth?

All shells and shark teeth are ethically collected from beaches or sourced from trusted, sustainable suppliers. We never harm marine life—everything used is naturally shed or found.

3. Are your seashells ethically collected?

Yes! All of our seashells are locally and ethically sourced. We do not practice or support live shelling (taking shells with living creatures inside). Every shell is naturally found, empty, and ocean-tumbled—ensuring that your jewelry is beautiful and eco-conscious.

4. Will my jewelry look exactly like the photos?

Not exactly—because each shell and tooth is naturally unique, there may be slight variations in color, size, and shape. This adds to the charm and individuality of every piece!

5. How should I care for my jewelry?

  • Gold-Plated Jewelry: Keep dry, avoid perfumes/lotions, and store in a soft pouch.

  • Sterling Silver Jewelry: Store in an airtight bag to prevent tarnishing, polish with a silver cloth as needed.

  • Gold-Filled Jewelry: More durable than gold-plated, but still best kept away from harsh chemicals.

  • Seashell & Handmade Decor Items: Wipe gently with a soft cloth, avoid prolonged exposure to water or direct sunlight.

A care card will be included with every order.

6. Is the jewelry waterproof?

While shells and teeth can handle a splash, metals may tarnish if exposed to water often. We recommend removing your jewelry before swimming, showering, or exercising to keep it looking its best.

7. Do you take custom orders?

Yes! We love creating personalized pieces. Whether you’d like a certain type of shell, tooth, or color palette, send us a message—we’ll do our best to make your vision come to life.

8. Do you ship internationally?

Currently, we only ship within the U.S. Shipping is flat rate for most orders and free for orders over $125. Shipping times vary depending on your location.

9. What is your return policy?

We accept returns within 10 days of delivery as long as items are unworn, unused, and in original packaging. Custom pieces and sale items are non-returnable. Please see our full Return Policy for details.

10. How long will my order take to ship?

Processing usually takes 3–5 business days before shipping. You’ll receive tracking information as soon as your order is on its way. For custom orders this could range between 8-14 business days.

11. Do shark teeth come from harming sharks?

Absolutely not! All shark teeth used are naturally shed and collected. Sharks continuously lose and regrow teeth throughout their lives, so no sharks are harmed in the making of your jewelry.

12. Who can I contact with questions about my order?

Feel free to reach out via our Contact Page or email us directly—we’re always happy to help!